Contracts Specialist

Newport Beach, CA
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Role
We are currently seeing a Contract Specialist to assist the Data Sales Team. The Contract Specialist is responsible for all contract activity – from creation to execution. The role will support the Senior Contract Administration Manager and will develop more specific responsibilities as the role matures. Zonda is looking for a candidate who is detail-oriented, is able to work in a fast pace environment and who thinks outside the box to solve problems that arise. The ideal candidate is experienced in customer service and is able to build relationships with key resources to get a contract to a client in a timely manner
Responsibilities
  • Serve as point of contact for internally in relation to any portion of the contract related activities.
  • Proactively assists in preparation of contracts and upon request from Sales Team in drafting, evaluating and executing contracts in a timely manner.
  • Facilitates the review of contractual documents by the various internal disciplines and acts as the central point for dispensation and resolution of all comments and concerns.
  • Act as a liaison between Legal, Sales, Customer Success and other departments as applicable on contracts and any contract issues.
  • Able to resolve contract-related issues – invoices, cancellations, etc. appropriately and in a timely manner, both internally and externally. And routes unsolved inquiry to appropriate person/team.
  • Assists in coordination and follow-up of review and approval process of contracts.
  • Analyzes significant and/or unique contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies and procedures.
  • The Contracts Specialist understands policies, standards, and their application to their work; also understand implications of internal and external policies that impact their position and internal stakeholders that may involve project coordination, information sharing, or resolution of problems.
  • Organizes and maintains contract files.
Qualifications
  • Bachelor’s degree or equivalent
  • 1-2 years of experience in contracts
  • 2+ years experience using Salesforce
  • Customer service experience
  • History of partnering with sales reps
  • Proficient in MS Office
  • Strong written, oral, and interpersonal communication skills.
  • Ability to work independently and take initiative to troubleshoot and problem solve.
  • Flexibility and ability to prioritize while alternating between tasks.
  • Experience in problem solving through creative solutions drawing from prior experience is preferred.
  • Excellent communications skills. Effectively communicate with complicated and sensitive subjects, possess proper email skills, and possess excellent verbal communication skills.
  • Experience and be able to manage complex projects or processes.

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